Saturday 6 October 2012

Forum Syd organises a Stakeholders's Social Accountability workshop in Dar


  1. Mr Godfrey Wawa, the Forum Syd Tanzania country Manager
    By Nasser Kigwangallah
    FORUM SYD, in colaaboration with Policy Forum and MS-TCDC has launched a three year social accountability programme aimed at making an informed decision on which interventions to apply and how they should be prioritised.
    Speaking to journalists on the side line iof a one day Stakeholders' Social and Accountability Workshop held in Dar es Salaam yesterday, Godfrey Wawa, the Forum Syd country mamanger for Tanzania said they commissioned a baseline study in the districts in which the programme operates.
    He said the report focuses on the three pre-selected districts within the target regions and provides recommendations on appropriate interventions and benchmarks against which future progress can be measured and evaluated. 
    The report of a very innovative social accountability benchmarking process can be read not only for the input it makes into a developing programme but for lessons of replicability by agencies in other countries across Africa.
    "For a successful delivery of the programme,  it is important for Forum Syd to understand that they are entering districts where community members have low trust in their service providers, private sector companies and CSOs with regards to social accountability.," he said.
    He continued to say that a program that deals with accountability issues should have a carefully planned entry process.  In order to avoid continued dissatisfaction with the delivery of social accountability it is important to win the public’s confidence, emphasis should be placed on community sensitisation with the aim of changing peoples’ attitudes and perception to stakeholders. 
    After three years there should also be a planned exit strategy to enable sustainability of social accountability in the districts and avoid jeopardising the publics’ trust He called on Local Government Authorities, private sector and CSOs to work towards creating an enabling environment in which the communities contribute to public policies and plans. 
    According to him, this secures buy in from the people that will be affected by the decisions. This can be done through strengthening the capacities of CSOs and communities to increase transparency in the intervention.
    He added that another alternative can be through CSOs or community representatives attending working groups or stakeholder forums where public policy issues are debated.
    Forum Syd should secure buy in from all stakeholders to support the process in order to give the Program legitimacy. 
    This should be done through signing Memorandums of Understanding with Local Government Authorities and CSOs.
    Communities should be trained to become responsive local governance actors as active engagement is crucial for there to be a well functioning social accountability process.
    It is recommended that the social accountability mechanisms are used in the capacity building of communities, enabling members to understand their purpose and how best to use them. 
    To further enhance the communities’ currently weak understanding of how the CSOs’ can contribute to social accountability it is recommended for communities to be trained in the meaning of accountability. 
    Meanwhile, CSOs should receive training to strengthen their understanding on how best to work with accountability and receive guidance on how to best position themselves as valuable stakeholders. Social accountability should be mainstreamed in areas of interventions.
    As social accountability depends on active engagement from the communities it is important to drive behavioural change. It is therefore recommended that youth and as the next generation of voters, should be educated of their rights and obligations. Educating them will indirectly influence their families and by doing so reach a greater number of beneficiaries.
    Ccommunity participation numbers are important as benchmarks against which future participation can be measured. In a democratic process one should always strive for full and meaningful participation, which is not manageable or realistic in a three year period. 
    The number of participants should however increase on an annual basis as a result of social accountability interventions.

Vodacom Tanzania launches Faraja Bima in Dar es Salaam

Mr. Rene Meza, the Vodacom Tanzania General Manager

THE necessity of Insurance to business entities as well as ordinary people, Vodacom Tanzania in collaboration with Heritage Insurance Company have launched an Insurance agency dubbed as ‘Faraja Insurance’ (Faraja Bima) for its customers in Tanzania.
The colourful event was held at Kilimanjaro Hotel  yesterday in Dar es Salaam and launched by the Finance Minister William Mgimwa and by Vodacom Tanzania’s Managing Director, Rene Meza during the launch of the Insurance service.
He said that through the insurance service, Vodacom users can buy insurance plans and pay for their premiums electronically through M-PESA.
Faraja Insurance will give individuals the option of changing or upgrading their insurance policies as their needs and budgets change,” said Meza.
He said through M-PESA services users can pay for Faraja Insurance ranging from Shs 2,000/= to Shs 9,800/= per month, adding that benefits will range from Shs 500,000/= to Shs 800,000/= for those who join the service.
Meza further added that all customers who conduct at least 10 M-PESA money transfers a month, will receive free insurance cover worth Shs 200,000/= in the following month.
M-PESA customers can join the service by dialing the M-PESA menu, *150*00# and select the insurance package to purchase and their preferred policy, within 72 hours, the claims will be directly transferred into the M-PESA account,” he clarified.
He also urged customers to ensure that they put their details accurately and understand the terms and conditions of Faraja Insurance through reading Faraja brochures, visiting M-PESA agents as well as Vodacom’s and Heritage Insurance Company’s websites.
For his part the Minister of Finance, Dr William Mgimwa congratulated the two companies for playing a significant role in improving financial services in our country.
Now that you have merged in financial and insurance services; a positive impact in our economy should be expected as even people in rural areas can now access Insurance services,” he said.
However Mgimwa urged other telecommunication companies to improve their services for the interests of clients and asked other insurance companies to educate people on the whole concept of insurance services and make sure that insurance services are available throughout the country.